Order Cancellation

Order Cancellation

Throughout the execution of your order you are free to request a cancellation. We understand that you may change your mind for your own personal reasons and decide to cancel your order. The only thing we request from you is that you are sure about your choice.
Even though this is not always feasible, the earlier the stage of production at which you decide to cancel your order the better. For the cancellation of an order please keep in mind the following:

How do I cancel my order?
– You need to contact the Customer Help Department at +30 210 3228018 or via email at info@kouzoupis.gr and inform us about the reason and the order you want to cancel.

What do I need to know about an order cancellation?
– There are no restrictions considering when or why you can cancel your order but we would prefer to know it as early as possible.
– There are no additional costs for cancelling an order.
– Payments made in advance are not refunded.

For any other inquiry or additional information please do not hesitate to contact us at info@kouzoupis.gr .

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